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Privacy Policy for FreshTurnAI

Last Updated: January 27, 2026

FreshTurnAI ("we," "our," or "us") operates the FreshTurnAI platform. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our App and the choices you have associated with that data.

By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

A. Personal Information

We collect personally identifiable information that you voluntarily provide to us when registering or using the App, including:

  • Identity Data: First name, last name, and company name.
  • Contact Data: Email address, phone number, and physical addresses of properties you manage.
  • Account Data: User ID, profile information, and authentication credentials.

B. Payment Information

We use Stripe to process payments and subscriptions. We do not store your complete credit card numbers or sensitive payment credentials on our servers. Payment data is securely transmitted to and processed by Stripe. We may store:

  • Transaction history.
  • Subscription status and plan details.
  • Stripe Customer Identifiers.

C. Device & Usage Data

When you access the App, we may collect certain information automatically, including:

  • Device Information: Device type (iOS/Android), operating system version, and unique device identifiers.
  • Push Notification Tokens: To send you alerts about job updates and property status.

D. User Content

  • Photos: We collect images you upload for property listings, maintenance issues, or job verification.

2. How We Use Your Information

We use the collected data for various purposes:

  • To provide and maintain our Service: Managing your properties, scheduling cleanings, and processing payments.
  • To notify you about changes: Sending updates about job status, cleaner assignments, or account alerts.
  • To provide customer support: Responding to your requests and inquiries.
  • To monitor usage: Detecting, preventing, and addressing technical issues.

3. App Permissions

The App requests the following permissions on your device:

  • Camera: Used to capture photos for property listings and verify completed jobs.
  • Photo Library: Used to select and upload existing photos of your properties.
  • Notifications: Used to send you alerts about bookings, job completions, and important account updates.

You can manage or revoke these permissions at any time in your device settings.

4. Service Providers

We employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, or to assist us in analyzing how our Service is used.

  • Firebase (Google): We use Firebase for authentication, database storage, and file storage.
  • Google Maps Platform: We use Google Maps API for address autocomplete and property location services.
  • Expo: We use Expo for delivering push notifications and app updates.
  • Stripe: We use Stripe for payment processing.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us: